Over the past decade, Gabriel has built and led global customer success teams responsible for over $724M in combined acquisition value. His mission is to help SaaS companies turn customer success into a revenue-driving function—maximizing retention, expansion, and long-term customer value. Gabriel specializes in scaling post-sales operations, building high-performing CS teams, and implementing data-driven strategies that drive measurable impact. He is a senior leader at Workday, where he manages customer success for a globally dispersed team for some of the world’s largest enterprises, ensuring strategic alignment and long-term growth.